Podcast Talk Summary “It is important to eliminate toil. If you don’t eliminate toil, you won’t have time to fix problems strategically, because strategic initiatives take precedence.” Amrith Raj is a Senior Solutions Architect at Dynatrace. In this episode, Amrith walked us through the evolution and current state of IT Operations (ITOps). He described how the ITOps role has developed over time and becoming increasingly more challenging with the increased level of infrastructure abstraction and complexity, especially in the current era of cloud and Platform-as-a-Service.

What is Toil? Am I affected by Toil? Why is it important for an SRE to eliminate Toil? In this post, I explain how to identify toil and how to eliminate them through NoOps practices